Reset Training


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Have a question? Here are a selection of some of the more frequently asked questions we encounter. If we’ve not answered your query below, we’d love to hear from you. You can contact us on 0845 838 8436 or send us an email

Will the training and qualification I receive be nationally recognised?
Yes, in most instances. The great majority of our courses result in qualifications that are nationally recognised and accredited by awarding bodies such as City & Guilds, Bpec, NICEIC, IOSH, UKATA, IPAF, PASMA, NEBOSH, PRINCE2, etc.
How can I pay?
We accept payment by most major debit and credit cards, cheque, BACS and cash.
Will I get course notes?
In many cases, our courses come with a complete set of notes for your reference. You can still make your own notes, but our course notes cover all aspects of the course so you can pay full attention to the training.
I may have to travel to attend a training course. Can you suggest any local accommodation?
If you let us know your accommodation requirements in advance, we will be happy to help you find somewhere local.
What courses do you provide?
Reset Training Solutions provides a wide range of courses including Solar Photovoltaic Training, IPAF Training, Asbestos Awareness Training, Electrical Training including 17th Edition wiring regulations, City & Guilds Inspection and Testing, PAT Testing Training, PASMA Industry Standard Scaffold Tower Training, PRINCE2, First Aid Training, NEBOSH Training, IOSH Training and more
What is the difference between the two Pat testing qualifications 2377-22, 2377-32?
The 2377-32 is the new management qualification which replaces the 2377-11 and covers the legal record keeping requirements, whilst the 2377-22 which replaces the 2377-12 is more about the practical testing. Typically, managers and supervisors will require the -32 and testing engineers will require the -22. Both are recommended for anyone providing a complete PAT service and we offer a considerable discount when both are booked together.
Where can I do my training?
We can offer training in these locations - Aberdeen, Ashington, Ayre, Barking, Basildon, Bedford, Beverley, Birmingham, Blackburn, Bolton, Bournemouth, Brecon, Brentwood, Bridgewater, Brighton, Bristol, Caerphilly, Caldicot, Cambridge, Cardiff, Carlisle, Carmarthen, Castleford, Cheltenham, Chester, Cliffe Rochester, Croydon, Derby, Dorchester, Dumfries, Dundee, Durham, Ealing, Edinburgh, Elgin, Enfield, Exeter, Fareham, Glasgow, Grantham, Gravesend, Halifax, Hawarden, Haydock, Haywards Heath, Hereford, Huddersfield, Hull, Huntingdon, Inverness, Ipswich, Iver, Leeds, Leicester, Leighton Buzzard, Lincoln, Liskeard, Liverpool, Luton, Manchester, Middlesbrough, Milton Keynes, Newcastle, Newport, Northampton, Norwich, Nottingham, Perth, Peterborough, Plymouth, Portsmouth, Preston, Purfleet, Rainham, Reading, Rochester, Runcorn, Salisbury, Scarborough, Seven Oaks, Sheffield, Shrewsbury, Southampton, Stafford, Stevenage, Stirling, Stratford Upon Avon, Swansea, Taunton, Thirsk, Towcester, Tring, Wakefield, Warrington, Wellingborough, Woking, Worcester, Wrexham, Yeovil, York,
Why should I book with Reset Training Solutions?
At Reset Training Solutions we understand what makes for the best training courses, and we choose only the best trainers and training environments to deliver them.
How do I book?
You can complete our online booking form or call us on 0845 838 8436 and we'll book your course for you there and then.
What is your City & Guilds pass rate?
We are very proud of the number of passes we get at Reset Training Solutions. Our average pass rate is between 70 and 80%, with some courses as high as 99% - much higher than the national average of approximately 40-50%.
Can I bring my own testing equipment?
In most cases, we welcome candidates who bring their own equipment to their training, though it is by no means necessary. All our courses come with access to the required materials and equipment. Candidates who do bring their own equipment take responsibility for its accuracy and safety.
How long do certificates take to arrive?
The length of time it takes for a certificate to arrive can vary depending on the course taken, some taking 4 - 6 months. Once the certificate is delivered to us, we will post it to you immediately.
Are your courses suitable for people leaving, or who have left, the armed forces and services?
Yes, we regularly train people from all armed forces and services backgrounds.
How will the wiring regulation changes affect the 2382 qualification?
A new programme of study, 2382-12, was launched in September 2011. This qualification will assess knowledge of BS 7671:2008(2011). The existing 17th Edition 2382 qualifications (2382-10) and (2382-20) closed on 31 December 2011.
What is happening with the Test & Inspect qualification and how will the wiring regulation changes affect the 2391 Inspection, testing and certification of electrical installations qualification?
The existing suite of 2391 qualifications will be replaced by the following qualifications:
  • 2394 Level 3 Initial Verification of Electrical Installations
  • 2395 Level 3 Periodic Inspection, Testing and Reporting of Electrical Installations
  • 2396 Level 4 Design of Electrical Installations
Exact titles for qualifications are to be confirmed, and the above titles are given as indication of content only. All of the above qualifications are due to be launched in November 2011, will be on the QCF, and will be written in line with BS 7671:2008(2011)
How long will the 2391 qualifications remain?
2391 closed for new registrations on 31 July 2012, with a final certification date of 31 December 2012. Dated entry examinations will continue to be available until the winter of 2012, exact final date of the 301 and 303 examinations to be confirmed. Which version of the regulations should candidates apply knowledge of when undertaking 2391 assessments? Until 31 December 2011, candidates may answer to either the 2008 (red book) or 2011 (green book) version of the regulations.
Can 2391 units be used towards achievement of the 2394, 2395 or 2396?
It is not anticipated that candidates who hold 2391 units will be able to use these towards the new qualifications. Candidates who have achieved one of the 2391 units but not completed the full qualification should ensure they complete the remaining unit prior to the final certification date. Please note that the 2391-301 and 2391-303 exams are not likely to continue beyond mid-2012, although this is subject to demand. They may continue beyond this date, but with a reduced number of examinations per year.
Why do course prices differ for the same course?
In some cases the same course may be listed with different prices. This is often because these courses are being delivered at seperate training centres with different operating costs.
The course I want isn't listed. Can you help?
Even if a course isn't listed on our site, there's a good chance that we will be able to find you a course that suits your needs through our network of approved training partners. Give us a call on 0845 838 8436 and we'll see what we can do.
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